Frequently Asked Questions

Where do I park?


Where is the closest bus stop?


What insurance does CFD accept?


My insurance isn't listed above. Can I still use my insurance?


I have questions about my client statement. Who do I talk to?


What payment types can I use at CFD?


Where do I park?

There is free two-hour parking on High Street and 12th Avenue.


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Where is the closest bus stop?

Bus #27 stops on High Street across the street from our Central building. Buses #73, 76, 81 & 98 stop just past High Street on 13th Avenue, which is right around the corner.

Our North building is 4 blocks away from the Eugene Downtown Station and our Main and Central buildings are 5 blocks away.


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What insurance does CFD accept?

Oregon Health Plan
CIGNA*
FirstChoice*
HMA*
HealthComp*
LifeWise
ODS*
PacificSource
PacificSource Administrators*
Providence/Providence Behavioral Health*
Regence BCBS
Samaritan Select*
TriCare/TriWest**
United Healthcare/United Behavioral Health*
Value Options*

*Accepted for recovery program only and selected mental health therapists that are on panel.
**Accepted for individuals utilizing mental health services only.


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My insurance isn't listed above. Can I still use my insurance?

CFD always recommends using an in-network provider to get the most from your benefits; but if you choose to be seen at CFD, you can use out-of-network benefits if they are available on your policy. CFD requires full payment at the time of each service. CFD will then bill your insurance for any services provided. If and when your insurance company reimburses CFD, you will be reimbursed the amount paid by insurance.


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I have questions about my client statement. Who do I talk to?

Someone is available to help answer any questions you may have, Monday - Friday, 9:00 AM - 4:00 PM. Please call 541/342-8437 and ask for our Benefits Coordinator.


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What payment types can I use at CFD?

CFD accepts cash, personal checks, VISA, & MasterCard.


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